Do you see a popup saying, “This accessory may not be supported” when you insert a charging cable, dongle, flash drive, two-factor authentication key, or other accessories into your iPhone or iPad’s Lightning or USB-C port?
This tutorial tells you why it happens and how to gear up the issue.
Why practice yous come across the “This accessory may not be supported” alert?
While you’re recommended to use certified or reputable accessories, in that location are times when a cable or accessory that was working fine with your iPhone also shows i of the post-obit errors when connected:
- This accessory is non supported by this iPhone.
- This accompaniment may not exist supported.
- Accompaniment Not Supported. This accessory is not supported by this device.
- This cable or accessory is not certified and may non piece of work reliably with this iPhone.
- Cannot Use Accessory. Only one accessory can exist used at a time.
You get no boosted data on what to do next with these popups. All you meet is
The above situations happen mainly due to the post-obit reasons:
- Temporary glitches in iOS.
- The cable or accessory you were using was unknowingly stretched or pulled and has suffered internal damage.
- The accessory has some visible damage or is defective.
- The cablevision or thing you lot’re trying to connect isn’t Apple-certified (MFi-certified).
- That specific accompaniment isn’t supported by your iPhone or iPad.
- At that place is dirt in your device’southward port.
- You’re using an outdated iOS or iPadOS version.
How to fix “This accessory may not be supported” problem on iPhone and iPad
Here are xv solutions to solve this issue successfully. Like most readers, yous shouldn’t take to follow all. But in rare cases, you may accept to, and it’southward helpful to have everything listed in one identify.
1. Unplug and replug the accessory
Undoubtedly, yous have tried this earlier coming to this article. But in case yous oasis’t, try inserting the cable or accessory a few times. Make sure it fits snugly.
2. Enable USB Accessories from iPhone settings
In the terminal few years, I have seen the “Accessory may not be supported” alert multiple times when my iPhone is locked and I try to connect information technology to charge. I take never used a counterfeit cablevision. All my Lightning cables are ones provided in the iPhone box, purchased from Apple, and one is from Belkin, which is MFi-certified.
Initially, I couldn’t understand why this often happened. But after digging through iOS settings, I was able to solve the issue.
Follow these steps if you see “This accompaniment may not be supported” on your iPhone or iPad Lock Screen:
Face ID [or Bear on ID] & Passcode.
- Scroll to the Allow Access When Locked section and enable the switch for
In one case you practice this, you lot volition almost certainly stop seeing the “accessory isn’t supported” alert.
3. Restart your iPhone
Oft your iPhone or iPad will have some minor or major issues just considering yous haven’t restarted it in a while. These can range from the keyboard not working properly to device not recognizing your charging cable and other accessories.
To prepare this, turn off your iPhone and turn it dorsum on. Afterward this, such pocket-size inconveniences should be gone.
4. Double check everything
Before moving to the other solutions, you must recheck everything. Make certain the cable, adapter, or the device is connected correctly. While yous’re at information technology, look carefully for whatever visible damage.
5. Clean the connector and your iPhone’south port
Your iPhone’due south Lightning port can accrue meaning amounts of grit and debris. This is a part of regular employ and something yous can’t avoid. Sometimes, even if this doesn’t block charging with your regular cable, information technology may forbid accessories or other cables from charging your device.
To address this, accept a new dry out toothbrush or a not-metal soft pick and make clean your iPhone’s charging port carefully. Take caution not to inflict any new damage to the port.
6. Unplug other accessories
Are y’all using a hub or a dongle and connecting more than one accessory to your iPhone or iPad? If yes, you lot might come across an alarm like “Cannot Use Accessory. Simply ane accompaniment can be used at a time.” It’s cocky-explanatory. Please unplug all continued accessories and use but one.
7. Update your iPhone
Don’t overlook this solution if y’all see the “This accompaniment may not be supported by this iPhone” alert far likewise often. There could be a bug in the iOS version currently installed on your device, and the only manner to fix this is past updating your iPhone from
8. Is the accessory switched on?
When you connect a device like a camera to your iPad, yous may non see anything useful on the screen until that external device is switched on.
nine. Bank check using a different cable or accessory
This is an important stride to ensure where the problem lies — in your iPhone or the accessory.
Infringe the accessory in question, like a charging cable from a family member or friend, and try using it with your iPhone. If it works, that means the trouble is in your cable/accessory, but your iPhone is fine! Big sigh of relief.
In instance your iPhone doesn’t work with different cables or accessories, that ways the problem lies here. Follow the remaining solutions beneath before visiting an Apple Store for repair.
10. Endeavour using a proper charging adapter
Sometimes when you see the “This accessory is not supported past this iPhone” alert, the problem may non be with your iPhone or the cable simply with your charging adapter or the charging source.
In case you’re using a ability bank or direct outlet in a motorcoach, railroad train, aeroplane seat, etc., to charge your iPhone, switch to a normal charging brick, and yous should no longer run into the fault.
The best USB chargers for iPhone
11. Remove or supplant the dongle
Have you chained an accessory with a dongle plugged into your device’s port? If aye, check whether the trouble is in the dongle. Likewise, information technology would assistance if you connect the accompaniment directly without the dongle (if possible).
12. Reset iPhone Settings
Sometimes your iPhone may not charge or connect to external devices considering of conflicting settings. One reliable way of fixing this without whatsoever data loss is to reset all iPhone settings. Doing so changes all your settings to the default condition. Later this, your charging cable or other accessories should work harmoniously with your iPhone.
After resetting all settings, make sure to allow USB Accessories when locked.
thirteen. Use DFU way to erase your iPhone and set up information technology up again
Finally, if aught helps, you can opt for erasing your iPhone using DFU mode and set it up again. This is a significant step that will take most an hr to complete (including restoring a fill-in and setting everything the way you similar). So, make sure you practise this simply when you have some time.
Here are the related tutorials to help:
- How to create a total temporary iCloud backup of your iPhone or iPad fifty-fifty if you don’t have bachelor iCloud infinite
- Create an iPhone backup on a estimator or iCloud, and why information technology’s important
- How to Put Your iPhone in DFU Manner
fourteen. Get Apple tree-certified accessories or at least reputable ones
Even if a full iPhone erase didn’t fix the issue, it’s time to throw away those cheap Alibaba cables and accessories and switch to i by Apple. You tin can also go alee with tertiary-party cables and accessories that are MFi-certified.
How to make certain your iPhone accessory is really Apple MFi Certified
xv. Look for temporary workarounds
I understand if you didn’t become ahead with a full iPhone erase. Information technology’s besides understandable if yous couldn’t immediately go your easily-on with Apple tree or MFi certified cablevision and accessories.
Therefore, for the time being, I take some workarounds for you:
Use Wireless charging:
If you can’t use a Lightning cablevision to charge your iPhone as it says “Accompaniment may not be supported,” and so ane choice is to use wireless charging. Check out Wireless Chargers for iPhone on Amazon
Connect over Bluetooth:
Suppose you aren’t able to use wired CarPlay equally your iPhone doesn’t recognize your cable or the accessory. In this case, you lot can mind to songs in your motorcar by connecting to it over Bluetooth.
Utilise other modes for file transfer:
If you can’t connect your photographic camera or storage device to your iPad or iPhone, try to transfer the media to your computer and then from there to your iPad or iPhone.
Apply SMS or fill-in 2FA code:
In case your iPhone isn’t recognizing your ii-gene authentication security key, endeavor getting the lawmaking on your SMS or use a backup code you saved while setting up two-factor authentication.
16. Chat with Apple tree Back up and fix an in-store repair
At last, if zero helps, and it’southward getting harder to live with workarounds, chat with Apple Back up to set upwardly a repair ticket at your nearby Apple Shop.
Check out next:
- My favorite accessories for the iPhone 13 Pro Max
- Video: fifty iPhone tips, tricks, and hidden features
- The best gimbals for iPhone (and why y’all need one)